Peter Amandi Okafor, Joy Amaechi Okeke-Ezeanyanwu


This is a study on the Business Process Reengineering and Organizational Performance of Rice Production Firms in South East, Nigeria. Objective, research questions and hypotheses of the study were stated. The work is anchored on theory of constraints. Survey research technique was adopted for the study. The structured questionnaire was subjected to both validity and reliability tests using (SPSS) before distributing them. Multiple regression analysis was carried out to test all the null hypotheses. The analysis of the data resulted to some findings which are of great benefits. The findings from this work show that adoption of new technology, adoption of new processes and presence of process owners at production interfaces have 0.9673, 0.7232 and -0.6630 percentage effects respectively on the performance of rice production firms in South East, Nigeria. Based on the findings, the study concluded that if rice production firms in South East Nigeria should have improved performance, attention should be given to business process reengineering methodology. From the findings, the study recommends that Government, entrepreneurs and managers should provide modern rice processing equipment to rice firms in the region in order to enhance performance. All the stakeholders should work as a team to ensure that new methods of production and processing activities are introduced to replace old methods that are no longer cost effective and efficient. Managers should ensure that process owners are positioned at various interfaces of the production value chain in order to improve process efficiency and effectiveness. From the review of related literature, it is the opinion of the researcher that this is the first and only study done in South East, Nigeria seeking to solve performance problems of rice production firms using business process reengineering.


Business process reengineering and Organizational performance

Full Text:



Emordi, A.I and Dimelu, U.U. (2011). Strategiesfor enhancing rice innovation system in

South East Nigeria. British Journal of Management and Economics, 2(1)pp1-12.

Adler, P.S & Clark, K.B. (1991). “Behind the learning curve: a sketch of the learning process.’’Management Science, 37(3). pp 267-28.

Armistead, C. ( 1996). “ Principles of business process management”. Managing Services

Quality 6(6) pp.48-52

Bovee~ & Thil. (2013). Business in action. Pearson Prentice Hall.

Emordi, A.I and Dimelu, U.U. (2011). Strategies for enhancing rice innovation system in

South East Nigeria. British Journal of Management and Economics, 2(1) pp1-12.

Gautam, R.; Jay. Barney & Waleed. (2004). Capabilities, business process and competitive

advantage: choosing the dependent variables in empirical test of the resource-

based view. USA. Strategic Management Journal, 25. pp. 23-37.

Hammer, M. (1996). Beyond reengineering, Hamper Collins, London.

Hammer, M., and Stanton, S. (2013). How process enterprises really works. Harvard

Business Review, 77 (6) pp. 108-118.

Hinterhuber. (1995). Process ownership, process performance measurement and firm


Islam, M & Mohamed, B. (2011). Impact of organizational innovation on firm performance:

evidence from Malaysian-based ICT companies. Retrieved from http://


Joke, F.(2015).Working to boost production of Nigeria rice. retrieved from

Jacob, R.(2014). The relationship between enterprises architecture, business complexity

and business performance. Twente. Deloitte.

James, W., & Timothy, P. (2006). Small firms performance: modelling the roles of product

and process improvements. Journal of Small Business Management.

Janie, L.C. & Kevin, L ( 2013). Process management, innovation and efficiency

performance: The moderating effects of competitive intensity.USA. Journal of

Process Management and Innovation.

Johansson, H.J. & McHugh, A.P. (1994). Business process reengineering: breakpoint

strategies for market dominance. John Wiley & Sons, Inc., Copyright @ 2000-2017.

Kaplan, R.S. & Norton, D.P. (1992). “Putting the balanced scorecard to work.’’ Harvard

Business Review. pp. 134 -147.

Kabiru, Mohamed & Norlena. (2012). Effect of critical success factors for business

process management on the organizational performance of small and medium banks

in Nigeria.

Kemal, A. Yasin, O., & Zafer. (2011). Productivity and performance effects of business

process reengineering: a firm level analysis. Journal of Management Information

Systems, (27). Issue 4.

Leons, M., & Euske, K. (2006). A conceptual and operational delineation of performance’

business performance measurement. Cambridge University press.

Maik, P.; Hamann, Frank, S.; Lucia, B. and Thomas, W (2013).” Exploring the dimensions

of organizational performance: A construct validity study. Journal of Organizational

Research Methods.16(1).

Mura, A.; Nilgun, A., & Fulya, S. (2013). The Relationship between innovation and firm

Performance: empirical evidence from Turkish automotive supplier industry.

Procedia-Social and Behavioural Sciences, 75 pp 226-235.

Nduka, E & Ogolime, O. (2000). Statistics, concepts and methods. Owerri. Crystal


Philip and Koelinger (2008). The relationship between technology innovation and firm performance: empirical evidence on e-business in Europe. ERIM report series research in management. erasmus research institute of management, information technology. European Journal of Information Systems,15(2),120-131.

Richard, P., Walker, M., Claudia., N and Avellaneda. (2009).Combinative effects of

innovation types and organizational performance: A longitudinal study of service

organizations. Journal of Management, Wiley Online Library.

Rose, F.; Aliou, D.; and Vincent, F.(2014). Comparative analysis of rice milling strategies:

evidence from rice millers in Benin. African Journal of Agricultural Research.

Suter (2009). The Characteristics of process orientation. Part 3: the process owner role

Tor, G. and Wendi. (1996).Empirically assessing the impact of business process

reengineering on manufacturing firms. Cooke ville, Tennessee. Gestao & Producao.


  • There are currently no refbacks.