BUSINESS PROCESS REENGINEERING AND ORGANIZATIONAL PERFORMANCE OF RICE PRODUCTION FIRMS. EVIDENCE FROM SOUTH- EAST, NIGERIA

Peter Amandi Okafor, Joy Amaechi Okeke-Ezeanyanwu

Abstract


This is a study on the Business Process Reengineering and Organizational Performance of Rice Production Firms in South East, Nigeria. Objective, research questions and hypotheses of the study were stated. The work is anchored on theory of constraints. Survey research technique was adopted for the study. The structured questionnaire was subjected to both validity and reliability tests using (SPSS) before distributing them. Multiple regression analysis was carried out to test all the null hypotheses. The analysis of the data resulted to some findings which are of great benefits. The findings from this work show that adoption of new technology, adoption of new processes and presence of process owners at production interfaces have 0.9673, 0.7232 and -0.6630 percentage effects respectively on the performance of rice production firms in South East, Nigeria. Based on the findings, the study concluded that if rice production firms in South East Nigeria should have improved performance, attention should be given to business process reengineering methodology. From the findings, the study recommends that Government, entrepreneurs and managers should provide modern rice processing equipment to rice firms in the region in order to enhance performance. All the stakeholders should work as a team to ensure that new methods of production and processing activities are introduced to replace old methods that are no longer cost effective and efficient. Managers should ensure that process owners are positioned at various interfaces of the production value chain in order to improve process efficiency and effectiveness. From the review of related literature, it is the opinion of the researcher that this is the first and only study done in South East, Nigeria seeking to solve performance problems of rice production firms using business process reengineering.

Keywords


Business process reengineering and Organizational performance

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