INFLUENCE OF PREJUDICE ON THE APPLICATION OF MODERN OFFICE AUTOMATION AMONG CIVIL SERVANTS IN IMO STATE

Chizomam Kelechi Zion-Ngoka, Christian Do-Good Nwosu

Abstract


The present study investigated the influence of prejudice on the application of modern office automation among civil servants in Imo State.  Three research questions and a hypothesis guided the study. The descriptive survey research design was adopted in carrying out the study. A sample of 250 civil servants was drawn from the entire population of civil servants in the State through stratified random sampling technique. The instrument for data collection was a researcher made  4-points type questionnaire titled “Influence of Prejudice on Application of Modern Office Automation (IPAMOA)”. The instrument had reliability coefficient of 0.81 determined using cronbach’s alpha formula. The data generated were analyzed using mean and standard deviation to answer research questions while the hypothesis was tested at 0.05 level of significance using t-test statistical tool. The result of the study revealed the prejudices among civil servants to include; Reduction in self-esteem, fear of redundancy, Bias in adapting to new changes, Getting emotional with new changes, Fear of stereotype, Discrimination and Being skeptical about automation. The result also revealed that, prejudice among civil servants irrespective of their gender, influenced the application of modern office automation to a very high extent in Imo State. Based on the findings, it was recommended that, Management of organizations should encourage training and retraining of civil servants to reduce prejudice and enhance efficiency and effectiveness in the working environment.


Keywords


Prejudice, civil servants, office, modern automation.

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