Chizomam Kelechi Zion-Ngoka, Christian Do-Good Nwosu


The present study investigated the influence of prejudice on the application of modern office automation among civil servants in Imo State.  Three research questions and a hypothesis guided the study. The descriptive survey research design was adopted in carrying out the study. A sample of 250 civil servants was drawn from the entire population of civil servants in the State through stratified random sampling technique. The instrument for data collection was a researcher made  4-points type questionnaire titled “Influence of Prejudice on Application of Modern Office Automation (IPAMOA)”. The instrument had reliability coefficient of 0.81 determined using cronbach’s alpha formula. The data generated were analyzed using mean and standard deviation to answer research questions while the hypothesis was tested at 0.05 level of significance using t-test statistical tool. The result of the study revealed the prejudices among civil servants to include; Reduction in self-esteem, fear of redundancy, Bias in adapting to new changes, Getting emotional with new changes, Fear of stereotype, Discrimination and Being skeptical about automation. The result also revealed that, prejudice among civil servants irrespective of their gender, influenced the application of modern office automation to a very high extent in Imo State. Based on the findings, it was recommended that, Management of organizations should encourage training and retraining of civil servants to reduce prejudice and enhance efficiency and effectiveness in the working environment.


Prejudice, civil servants, office, modern automation.

Full Text:



Adeniyi J.A. (2009). Introduction to computer operation and application. Kaduna. Skyflex Publisher.

Azmafereydoon, D., Izanlou A., Mostafapou, C. & Mohammad, A. (2012).The surveyrelationship between office automation and employees performance in the yield tax affairs office. Procedia Technology “SeiVerse ScienceDirect”, 1: 153-157.

Haigh, T. (2006). Remembering the office of the future: The origins of word processing and office automation, “Annals of the History of Computing, IEEE, 28(4) 6-31.

Hornby, A. S (201 8).Oxford advanced learner’s dictionary. (9th ed). London: Oxford University Press.

Khalil Y. (2014). The impact of office automation workers’ productivity at all organizational level. Wulefenia Journal (21) 3. Available from The Impact of retrieved on 16 April, 2016.

Omolaran, S. (2012). Office automation system. compass magazine No. 154

Sigal, B. (2007). Why does affect matter in organizations? Wharton School of Management, University of Pennsylvania.

Typhoon Media Cooperation (2010). The new international webster’s Comprehensive dictionary of the English language. Retrieved from Encyclopedic/dp/B009F67P3A#detailBullets_feature_div on 14th March 2021.

UK Essays. (November 2018). Impact of attitudes towards technology in the workplace. Retrieved from vref=1 on 14th march 2021

Weedmark, D. (2019). What Are Some Positive & Negative Technology Training Impacts on an Employee? Retrieved from on 13th March 13, 2021.


  • There are currently no refbacks.