CONFLICT MANAGEMENT AND ORGANIZATIONAL PERFORMANCE IN PRIVATE UNIVERSITIES IN ANAMBRA STATE
Abstract
This study was aimed at identifying the effect of conflict management on organisational performance in private universities in Anambra state. A descriptive survey research design was used and the sample size selected was 166 academic staff. Data collected through the questionnaire were described using descriptive statistics while Pearson product moment coefficient of correlation was employed to test the hypotheses and establish the relationship between conflict management strategies and its implications on organisations performance. This study however, has shown there is a significant positive contribution of conflict management strategies to organisational performance. The study concluded that Power, style, culture and goal play significant role in managing organisational conflicts. Based on the findings, the study recommended that the management of the private universities should create additional channels
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