ASSESSMENT OF THE NEGATIVE INFLUENCE OF TECHNOLOGIES ON SECRETARIES IN AUTOMATED OFFICES
Abstract
This study assessed the negative influence of technologies on secretaries in automated offices. Survey research design was used in the study. Four research questions and two hypotheses guided the study. The population consisted of 89 Secretaries from seven banks in the state. No Sample was drawn. The instrument for data collection was structured questionnaire which was validated by experts. Data collected was analyzed using mean, standard deviation and t-test. The mean and standard deviation was used to answer the research questions. The two hypotheses were tested using t-test at 0.05 level of significance. The result revealed that secretaries face challenges with the use of the technologies in automated offices such as health challenges, power failure, human relation and moral challenges. There was a significant difference in the mean ratings of responses of the male and female secretaries on the influence of power failure on secretaries job performance in the automated offices and no significant difference in the health challenges of secretaries in automated offices.. It was recommended that secretaries should have in-depth knowledge of the health hazards associated with the use of technologies in automated offices and that managers should provide medical assistance or service secretaries.
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