PERFORMANCE MANAGEMENT AND EMPLOYEES’ COMMITMENT IN TERTIARY INSTITUTIONS IN AKWA IBOM STATE, NIGERIA
Abstract
This study investigated the relationship between performance management and employee commitment as moderated by organizational climate in tertiary institutions in Akwa Ibom state. To guide the study, three specific objectives, three research questions and one null hypothesis were formulated. The study adopted survey design in which “Performance Management Questionnaire (PMQ) and Employees’ Commitment Questionnaire’ (ECQ) were used in data collection. The PMQ and ECQ were validated by an expert while their reliability was established through Cronbach alpha coefficient which gave a reliability coefficient of 0.87 and 0.79 respectively. The population of this study is 2725 academic staff of the seven tertiary institutions in Akwa Ibom state, from where a total of 349 respondents were chosen. Data generated from the PMQ and ECQ were subjected to frequency, percentage, mean and standard deviation to provide answers to the research questions while moderator regression analysis was employed to test the only formulated hypothesis at 0.05 level of significance. Results revealed that performance management is perceived not to have served as a driving force and adequately productive in promoting employee commitment towards organizational work. The study also revealed that the impact of performance management on employees’ commitment is significantly influenced by the nature of organizational climate prevalent in the institutions. The researchers concluded that performance management will impact positively on employee commitment if moderated by a positive organizational climate in tertiary institutions in Akwa Ibom state. Based on these findings, the researchers recommended that school administrators should collaborate with employees to develop the objectives and goals of performance management in other to enhance an understanding in the system and thus reduce confusion and conflict.
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