AN OVERVIEW OF STAFF TRAINING AND DEVELOPMENT: A STOOL IN ORGANIZATIONAL EFFICIENCY. A STUDY OF NIGERIAN POSTAL SERVICE PLC ONITSHA

Abstract

The study examined Staff Training and Development as an effective tool in organizational efficiency. A study of Nigerian Postal Service Plc Onitsha. The objectivities of the study were developed to ascertain the necessary factors responsible for achieving organizational goals. Two hypotheses were developed for the study under investigation. Yaro Yameni formula was used to determine the sample size. Content validity was used to establish the reliability of the questionnaire and oral interview was used to obtain primary and secondary information. Chi-square was used to test the hypotheses. The major findings (A) making more fund available for training and development purpose. (B)More manpower should be employed training and evaluation employees. (C) More control over training programme should be excreted, since this will help to make evaluation of training activity a more serious activity. The theory used in this work is Henry Fayols Administrative management Theory. The recommendation is that Management should endeavour to apply and reap the rewards of the most recently develop training and development methods such as sensitivity training role-playing and in basket-methods.