TEAMWORK AS A STRATEGY FOR ENHANCING PERFORMANCE IN THE NIGERIA PUBLIC SERVICE
Abstract
Enhancing Public Sector Performance in order to meet the challenges posed by the ever changing environment requires a reshaping of the way work is carried out. That is to say, agencies of government will be made to apply principles and practices which seek to develop the creativity and commitment of employees at all levels. This study examines the potency of teamwork as a strategy for enhancing the performance of employees in the Nigeria Public Service. It is an idea of working together in a group to achieve the same goals and objectives for the good of the service users and organizations in order to deliver a good quality service. Therefore, the study examines the extent to which organizing employees into teams can contribute to the improved service delivery of the Nigeria Public Service. The study was based on qualitative research design. Data was collected from secondary sources including textbooks, Journals and unpublished materials to examine the effects of teamwork on the performance of individual employees as well as the entire performance of the Public Sector in Nigeria. Using Riggs’ Ecological approach, the study identified some of the ecological ills that impinge on the performance of Nigeria Public Service to include unequal distribution of service, wide gap between formal expectation and actual behavior, inefficiency in rule application, low morale among employees and political interference. The study revealed that adoption of teamwork as a performance management strategy will enable the public sector to enjoy such advantages as easier problem solving, higher performance by employees. The study concludes that teamwork can lead to improvement of the morale of the workers in the Nigerian Public Sector, which translates into increased performance. The study recommends that teamwork should be encouraged in the Nigerian Public Service as this will help to dislodge the pathologies of Public Sector organizations which has hampered its performance over the years.
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